Your Privacy Matters

1. Introduction

Ni Energys Pro LLC respects your privacy. This policy describes how we handle personal information collected through our website, phone inquiries, contact requests, and service-related communications.

2. Information We May Collect

We may collect information you voluntarily provide when contacting us or requesting support, including:

• Name and contact details
• Phone number and email address
• Service interest or inquiry details
• Energy account or billing-related information you choose to share
• Website usage information such as browser type, pages viewed, and general device data

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries
• Provide guidance about energy services, account transfers, cancellations, and bill payments
• Improve website performance and customer experience
• Communicate updates related to your request
• Maintain records for business and operational purposes

4. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers only when needed to operate our website, respond to inquiries, or provide requested support. We may also disclose information if required by law or to protect our legal rights.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand visitor behavior, improve page performance, and maintain website functionality. You may disable cookies through your browser settings, but some parts of the site may not work as intended.

6. Data Security

We take reasonable steps to protect information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage method is fully secure, so we cannot guarantee absolute security.

7. Data Retention

We retain information only for as long as needed to respond to inquiries, provide support, maintain business records, comply with legal obligations, and improve our services.

8. Your Choices

You may contact us to request access, correction, or deletion of personal information you have provided, subject to applicable legal and business requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those external websites. Please review their policies before providing personal information.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, contact Ni Energys Pro LLC.

Phone: +1 (888) 816-0633
Contact Page: /contact-us